Map your Mind.

Medical student. Jazz.

Making connection to a web printer: "Filter" failed

What happened

When I tried to install Acanthus print system into my new MacBook Pro (Mojave), I could not find a window to enter certification information. Therefore, although I COULD connect my Mac to the printer, I COULDN'T print anything since error message "Filter" failed appered.

What I've tried

I've tried various ways such as:

  • Seek all windows
  • Re-start my Mac
  • Goooooooogle
  • Re-installation of drivers

Solution

Finally I found it. What I all had to do was to check Share this printer on the network which appears in Printers&Scnanners window:
f:id:shitakasasamika:20181127144808p:plain

If this is on, a window to enter certification will emerge.

What to learn from this

Check your versions of applications and drivers to install before you push install button.